frequently asked questions

Once you log on the website you will be guided step by step. Once you are logged in you will find a list of psychologists and you can choose a counsellor. The logging journey on MindworksBuddy is smooth and simple.  The contact details are given. You can log directly or send an email. You will be replied immediately.

All information is kept strictly confidential. All the information is archived online, and which can be accessible only to the counsellor concerned.

Counseling does indeed aid in problem understanding. It aids us in identifying better ways to cope with the problem. It also gives us better understanding our thoughts, feelings and behaviour, strengths and weakness which in turn helps us to make better decisions in life.

Offline counselling is conducted face to face in an office where online counselling can be availed from any corner.

Psychiatric conditions require medicines. Therapy is needed for medical management, learn healthy coping strategies and life skills to rehabilitate to normal life.

A psychotherapist tries to resolve the issues through talk therapy using the guidelines of a therapy and does not prescribe medication. Whereas a psychiatrist prescribes medication.

Psychotherapy, or talk therapy, is a way to help people with a broad variety of mental illnesses and emotional difficulties. Psychotherapy can help eliminate or control troubling symptoms so a person can function better which in turn increases well-being. It’s a slow but steady treatment for wholistic healing.

The best strategy to discontinue the treatment if it isn’t working is to first discuss your intentions with the therapist in an open and honest manner. So that the client and therapist may jointly assess the progress and decide whether discontinuing is in the client’s best interests. Clients occasionally cease calling back or showing up for appointments. However, doing so deprives the client of the chance to work through any feelings related to ending the relationship and may leave the therapist uncertain as to why the client left and whether they intend to come back. Instead, the client should honestly inform their therapist about their concerns and reasons for terminating the therapy.

The client and therapist should not have any relationship outside therapy as it hinders the therapeutic process. Managing relationship outside the therapy, changes the relationship while endangering the client.

According to ethical code of conduct, a therapist and client cannot have a relationship for at least 2 years after the termination of the therapy.

The length of the therapy session is 45- 60 minutes.  

Seeking counselling does not mean that a person is not normal.  It signifies that the person wants some effective ways to handle a problem, or resolve the problematic issues.

The website will have information about every workshop. You may access the workshops area and sign up for the event after logging in.

Some simple, basic & self-scoring assessments are free whereas some advanced tests where a psychologist is needed to administer and collect information. Paid assessments are priced individually

The assessments are standardised tools whose results are calculated based on the performance of the individual. Individual must be honest  and truthful while taking the assessment in order to receive a valid exam result. All the results of the assessment are kept confidential.

An individual or child may need assessment for the diagnosis of mental health condition such as depression, anxiety, attention deficit hyperactivity disorder (ADHD) among others. The assessments helps understand the causes of the individuals symptoms, cognitive abilities, emotions, feelings, behaviour and helping in developing a treatment plan that is tailored to their needs. It can also be used to monitor an individual’s progress in treatment and make any necessary adjustments.

Yes, the person has the right to end treatment or an assessment at any given point if they think that the therapist isn’t the right fit for them. They can openly discuss ending the therapy and their reasons for doing so with the therapist during the session. The possible reasons for termination or shift to other therapists can be : poor understanding of client’s problems , unprofessional attitude of the therapist, need of some specialized course of treatment, or the client’s is not comfortable with the therapist . The transfer to another therapist should be first informed to the current one and give genuine reasons. If the therapist wants to transfer the client to another therapist then he should also explain the client and give genuine reasons and should update the next therapist in detail.

If the therapist is on vacations, then the details regarding the same will be available on the website. In case you need to reach out to the during that time, then you can send message to the therapist through the website, and they will reach out whenever possible.

If you need to cancel the session, you must do so at least 24 hours in advance to receive a full refund.

The first session is about meeting the therapist, getting to know each other, being comfortable with the therapist, talking about the issues and reason for seeking the therapy. The first session is usually about understanding the problem in detail in order to further plan the treatment. Some questions about your history, including your childhood, education, relationships (family, romantic, friends), your current living situation, and your career might be asked in the first session of therapy.